PRODUCT CARE & USAGE

STORAGE:

We recommend storing our products in a cool dry place away from direct sunlight.

 

Some products such as our Coco Salts and Shea Silk Mousse may turn to a more solid state during the colder months or depending on where they are stored at home. This is completely normal with the use of natural oils and butters. The product will return to the soft texture you love at room temperature during the warmer months and at body temperature by warming it in your hands before applying to the desired area. 

For all others we suggest storing at room temperature, however, there is no harm in refrigerating (with few exceptions).

 

EXPIRY DATES:

Most products will have an expiry date noted on the packaging. For all others, the shelf life of our products is at least 1 year when unopened and stored at room temperature. Upon opening, please refer to the period-after-opening (PAO) symbol to identify the lifetime of the product.

 

PATCH TESTING:

Patch tests are an easy way to help predict if you will have a negative initial reaction to a new product. It is recommended to perform a patch test before incorporating a new product into your routine. 

Leave-On and Rinse-Off Products:

  • Apply a small amount of the product on to a clean area of skin on the upper forearm.

  • Keep the area dry.

  • After 24 hours rinse the area.

  • If any redness, burning, itching, blistering or irritation is observed at any time throughout the test, do not use the product.

Face Masks:

  • Apply a small amount of the product onto a clean area of skin on the upper forearm.

  • Leave-on for the specified length of time stated in the directions of use of the product.

  • Rinse off when the specified time has passed.

  • If any redness, burning, itching, blistering or irritation is observed within 24 hours of the patch test, do not use the product.

 

Please note that the patch test is only for determining initial irritation reactions to products and does not guarantee similar results when applied to other areas of the body (including the face) or after continuous use. It does not account for underlying conditions and should not be used for the diagnosis of hypersensitivity or allergic contact dermatitis. If you are concerned about starting a new product, please consult a dermatologist prior to use.